/* Lake Whatcom Appliance Service — "Lakeshore" design system.
   Donor11 (Prime/Phoenix landing rhythm) → mist white, lake blue, glacier mint.
   Big radii, soft shadows, badge rows. Original implementation. */

:root{
  --ink-950:#101B21;
  --ink-900:#16242C;
  --ink-800:#1D303A;
  --ink-700:#28404D;
  --ink-600:#3C5866;
  --lake-800:#0F4B62;
  --lake-700:#135C78;
  --lake-600:#1B6E8C;
  --lake-500:#2A83A3;
  --lake-100:#D7EAF1;
  --lake-50:#EDF5F8;
  --mint-600:#3E8E7E;
  --mint-100:#D3EAE4;
  --txt:#22333C;
  --mut:#5C7280;
  --line:#DDE7EB;
  --mist:#F7FAFB;
  --bg-alt:#EEF4F6;
  --white:#FFFFFF;
  --fd:'Manrope',Arial,sans-serif;
  --fb:'Nunito Sans',Arial,sans-serif;
  --sh1:0 1px 3px rgba(22,36,44,.08);
  --sh2:0 8px 24px rgba(22,36,44,.10);
  --sh3:0 18px 48px rgba(22,36,44,.16);
  --rad:16px;
}

*{margin:0;padding:0;box-sizing:border-box;}
html{scroll-behavior:smooth;}
body{font-family:var(--fb);color:var(--txt);background:var(--mist);line-height:1.7;font-size:16.5px;}
img,svg{max-width:100%;display:block;}
a{color:var(--lake-600);}
h1,h2,h3,h4{font-family:var(--fd);font-weight:800;line-height:1.18;color:var(--ink-900);letter-spacing:-.01em;}

.container{max-width:1170px;margin:0 auto;padding:0 22px;}

/* ---------- header ---------- */
.site-header{position:sticky;top:0;z-index:60;background:rgba(247,250,251,.94);backdrop-filter:blur(8px);border-bottom:1px solid var(--line);}
.header-inner{display:flex;align-items:center;justify-content:space-between;gap:16px;min-height:74px;max-width:1170px;margin:0 auto;padding:0 22px;}
.header-inner>a:first-child{display:flex;align-items:center;gap:11px;text-decoration:none;min-width:0;}
.logo-mark{width:42px;height:42px;flex:0 0 42px;border-radius:50%;background:var(--lake-700);color:#EAF4F8;display:flex;align-items:center;justify-content:center;position:relative;overflow:hidden;font-family:var(--fd);font-weight:800;font-size:15px;}
.logo-mark::after{content:"";position:absolute;left:-6px;right:-6px;bottom:6px;height:8px;background:var(--mint-600);border-radius:50% 50% 0 0/100% 100% 0 0;opacity:.85;}
.logo-text{font-family:var(--fd);font-weight:800;font-size:1.04rem;color:var(--ink-900);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;line-height:1.15;}
.logo-text span{display:block;font-size:.78rem;font-weight:700;color:var(--lake-600);letter-spacing:.06em;text-transform:uppercase;}
#navmenu{display:flex;align-items:center;gap:2px;}
#navmenu a{color:var(--ink-700);text-decoration:none;font-size:.95rem;font-weight:700;padding:9px 12px;border-radius:999px;transition:.18s;}
#navmenu a:hover{color:var(--lake-700);background:var(--lake-50);}
.nav-cta{margin-left:8px;}
.btn-nav-call{display:inline-flex;align-items:center;gap:8px;background:var(--lake-700);color:#fff !important;font-weight:800;padding:11px 20px !important;border-radius:999px;font-size:.92rem !important;box-shadow:0 4px 14px rgba(19,92,120,.35);}
.btn-nav-call:hover{background:var(--lake-800) !important;}
.nav-toggle{display:none;background:var(--white);border:1px solid var(--line);border-radius:12px;width:44px;height:42px;cursor:pointer;flex-direction:column;align-items:center;justify-content:center;gap:5px;}
.nav-toggle span{display:block;width:20px;height:2px;background:var(--ink-800);border-radius:2px;}

/* ---------- buttons ---------- */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:9px;font-family:var(--fd);font-weight:800;font-size:.97rem;text-decoration:none;border-radius:999px;padding:15px 28px;transition:.18s;cursor:pointer;border:none;line-height:1.25;}
.btn-primary{background:var(--lake-700);color:#fff;box-shadow:0 6px 18px rgba(19,92,120,.35);}
.btn-primary:hover{background:var(--lake-800);transform:translateY(-1px);}
.btn-mint{background:var(--mint-600);color:#fff;}
.btn-mint:hover{filter:brightness(.93);}
.btn-outline{background:var(--white);color:var(--ink-800);border:1.5px solid var(--line);box-shadow:var(--sh1);}
.btn-outline:hover{border-color:var(--lake-500);color:var(--lake-700);}
.btn-light{background:#fff;color:var(--ink-900);}
.btn-light:hover{background:var(--lake-100);}
.btn-full{width:100%;}

/* ---------- hero ---------- */
.hero{background:linear-gradient(180deg,var(--lake-50) 0%,var(--mist) 88%);padding:52px 0 58px;position:relative;overflow:hidden;}
.hero::before{content:"";position:absolute;right:-140px;top:-140px;width:420px;height:420px;border-radius:50%;background:var(--lake-100);opacity:.6;}
.hero-grid{display:grid;grid-template-columns:1.05fr .95fr;gap:48px;align-items:center;position:relative;}
.hero h1{font-size:clamp(2.05rem,4.4vw,3rem);margin-bottom:16px;}
.hero h1 em{font-style:normal;color:var(--lake-600);}
.hero-sub{color:var(--mut);font-size:1.08rem;margin-bottom:22px;max-width:560px;}
.badge-row{display:flex;flex-wrap:wrap;gap:10px;margin-bottom:24px;}
.badge{display:inline-flex;align-items:center;gap:8px;background:var(--white);border:1px solid var(--line);border-radius:999px;padding:9px 17px;font-size:.87rem;font-weight:700;color:var(--ink-700);box-shadow:var(--sh1);}
.badge b{color:var(--lake-700);font-family:var(--fd);}
.hero-ctas{display:flex;flex-wrap:wrap;gap:13px;margin-bottom:14px;}
.hero-note{font-size:.88rem;color:var(--mut);}
.hero-art{background:var(--white);border:1px solid var(--line);border-radius:22px;box-shadow:var(--sh3);padding:18px;position:relative;}
.hero-art svg,.hero-art img{width:100%;height:auto;border-radius:14px;}

/* page hero (inner) */
.page-hero{background:linear-gradient(180deg,var(--lake-50) 0%,var(--mist) 100%);padding:42px 0 46px;}
.page-hero h1{font-size:clamp(1.85rem,3.8vw,2.55rem);margin-bottom:13px;}
.page-hero h1 em{font-style:normal;color:var(--lake-600);}
.page-hero .hero-sub{margin-bottom:18px;}

/* ---------- crumb bar (below hero) ---------- */
.crumb-bar{background:var(--white);border-top:1px solid var(--line);border-bottom:1px solid var(--line);padding:11px 0;}
.crumbs{font-size:.85rem;color:var(--mut);}
.crumbs a{color:var(--mut);text-decoration:none;font-weight:600;}
.crumbs a:hover{color:var(--lake-700);}
.crumbs b{color:var(--ink-900);font-weight:800;}
.crumbs span{margin:0 7px;color:var(--line);}

/* ---------- trust cards (why row) ---------- */
.trust-row{display:grid;grid-template-columns:repeat(4,1fr);gap:18px;}
.trust{background:var(--white);border:1px solid var(--line);border-radius:var(--rad);padding:24px 22px;box-shadow:var(--sh1);transition:.18s;}
.trust:hover{transform:translateY(-3px);box-shadow:var(--sh2);}
.trust-ic{width:52px;height:52px;border-radius:14px;background:var(--lake-50);color:var(--lake-700);display:flex;align-items:center;justify-content:center;font-size:1.5rem;margin-bottom:14px;}
.trust b{display:block;font-family:var(--fd);font-size:1.02rem;color:var(--ink-900);margin-bottom:6px;}
.trust span{font-size:.89rem;color:var(--mut);line-height:1.6;display:block;}

/* ---------- sections ---------- */
.section{padding:72px 0;}
.section-alt{background:var(--bg-alt);}
.section-deep{background:var(--ink-900);color:#DCE7EC;}
.section-deep h2,.section-deep h3{color:#F2F7F9;}
.kicker{display:inline-flex;align-items:center;gap:9px;color:var(--mint-600);font-family:var(--fd);font-weight:800;font-size:.8rem;letter-spacing:.11em;text-transform:uppercase;margin-bottom:12px;}
.kicker::before{content:"";width:22px;height:8px;background:var(--mint-100);border:2px solid var(--mint-600);border-radius:999px;}
.section-deep .kicker{color:var(--lake-100);}
.section-deep .kicker::before{border-color:var(--lake-100);background:transparent;}
.sec-head{max-width:770px;margin-bottom:40px;}
.sec-head.center{margin-left:auto;margin-right:auto;text-align:center;}
.sec-head.center .kicker{justify-content:center;}
.sec-head h2{font-size:clamp(1.6rem,3vw,2.25rem);margin-bottom:11px;}
.sec-head p{color:var(--mut);font-size:1.02rem;}
.section-deep .sec-head p{color:#A9BEC9;}

/* ---------- service cards ---------- */
.svc-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:22px;}
.svc-card{background:var(--white);border:1px solid var(--line);border-radius:var(--rad);overflow:hidden;box-shadow:var(--sh1);display:flex;flex-direction:column;transition:.18s;}
.svc-card:hover{transform:translateY(-4px);box-shadow:var(--sh2);border-color:var(--lake-500);}
.svc-art{background:var(--lake-50);padding:20px;display:flex;align-items:center;justify-content:center;}
.svc-art svg,.svc-art img{height:104px;width:auto;}
.svc-body{padding:22px 24px 24px;display:flex;flex-direction:column;flex:1;}
.svc-body h3{font-size:1.12rem;margin-bottom:8px;}
.svc-body p{font-size:.92rem;color:var(--mut);margin-bottom:14px;}
.svc-body .btn{margin-top:auto;align-self:flex-start;padding:11px 20px;font-size:.9rem;}

/* ---------- steps ---------- */
.steps4{display:grid;grid-template-columns:repeat(4,1fr);gap:20px;counter-reset:step;}
.step4{background:var(--white);border:1px solid var(--line);border-radius:var(--rad);padding:26px 22px;box-shadow:var(--sh1);position:relative;}
.step4::before{counter-increment:step;content:counter(step,decimal-leading-zero);position:absolute;top:18px;right:20px;font-family:var(--fd);font-weight:800;font-size:1.6rem;color:var(--lake-100);}
.step4-ic{font-size:1.65rem;margin-bottom:12px;}
.step4 h3{font-size:1.03rem;margin-bottom:7px;}
.step4 p{font-size:.9rem;color:var(--mut);}
.steps4.steps-3{grid-template-columns:repeat(3,1fr);}
.steps4.steps-2{grid-template-columns:repeat(2,1fr);max-width:920px;}

/* ---------- promise band (no surprises) ---------- */
.promise{background:var(--lake-700);border-radius:24px;color:#EAF4F8;padding:44px 46px;display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:26px;box-shadow:var(--sh3);position:relative;overflow:hidden;}
.promise::after{content:"";position:absolute;left:0;right:0;bottom:0;height:26px;background:radial-gradient(60px 26px at 30px 26px,var(--lake-600) 98%,transparent) repeat-x;background-size:60px 26px;opacity:.5;}
.promise h2{color:#fff;font-size:clamp(1.45rem,2.8vw,2rem);margin-bottom:8px;}
.promise p{color:#C4DCE6;max-width:600px;}
.promise .cta-btns{display:flex;flex-wrap:wrap;gap:13px;position:relative;z-index:2;}

/* ---------- area links ---------- */
.area-links{display:grid;grid-template-columns:repeat(3,1fr);gap:16px;}
.area-link{display:flex;align-items:center;justify-content:space-between;gap:10px;background:var(--white);border:1px solid var(--line);border-radius:var(--rad);padding:18px 20px;text-decoration:none;color:var(--ink-900);font-family:var(--fd);font-weight:800;font-size:.97rem;box-shadow:var(--sh1);transition:.18s;}
.area-link small{display:block;font-family:var(--fb);font-weight:600;color:var(--mut);font-size:.8rem;}
.area-link::after{content:"→";color:var(--mint-600);font-size:1.1rem;}
.area-link:hover{border-color:var(--lake-500);transform:translateY(-2px);box-shadow:var(--sh2);}
.section-deep .area-link{background:var(--ink-800);border-color:var(--ink-700);color:#EAF2F5;}
.section-deep .area-link small{color:#8FA8B4;}

/* ---------- tables ---------- */
.tbl-wrap{overflow-x:auto;border:1px solid var(--line);border-radius:var(--rad);box-shadow:var(--sh1);background:var(--white);}
table.tbl{width:100%;border-collapse:collapse;font-size:.93rem;min-width:520px;}
.tbl th{background:var(--lake-700);color:#EAF4F8;font-family:var(--fd);font-weight:700;text-align:left;padding:14px 18px;font-size:.87rem;}
.tbl td{padding:13px 18px;border-top:1px solid var(--line);vertical-align:top;color:var(--txt);}
.tbl tr:nth-child(even) td{background:var(--mist);}
.tbl td:first-child{font-weight:800;font-family:var(--fd);color:var(--ink-900);}

/* ---------- Q&A ---------- */
.qa-wrap{width:100%;}
.qa-item{background:var(--white);border:1px solid var(--line);border-radius:var(--rad);margin-bottom:12px;box-shadow:var(--sh1);overflow:hidden;}
.qa-item summary{list-style:none;display:flex;align-items:center;justify-content:space-between;gap:16px;cursor:pointer;padding:18px 22px;font-family:var(--fd);font-weight:800;font-size:.99rem;color:var(--ink-900);}
.qa-item summary::-webkit-details-marker{display:none;}
.qa-item summary::after{content:"▾";flex:0 0 28px;width:28px;height:28px;border-radius:50%;background:var(--lake-50);color:var(--lake-700);display:flex;align-items:center;justify-content:center;font-size:.9rem;transition:.18s;}
.qa-item[open] summary::after{transform:rotate(180deg);background:var(--lake-700);color:#fff;}
.qa-item[open] summary{border-bottom:1px solid var(--line);}
.qa-a{padding:16px 22px 19px;color:var(--mut);font-size:.94rem;}
.qa-a p+p{margin-top:9px;}

/* ---------- prose ---------- */
.prose{max-width:850px;}
.prose p{margin-bottom:16px;color:var(--txt);}
.prose h2{font-size:1.52rem;margin:36px 0 14px;}
.prose h2:first-child{margin-top:0;}
.prose h3{font-size:1.18rem;margin:24px 0 10px;}
.prose ul{margin:0 0 16px 22px;}
.prose li{margin-bottom:7px;}
.tip-box{background:var(--mint-100);border:1px solid var(--mint-600);border-radius:var(--rad);padding:20px 24px;margin:22px 0;font-size:.96rem;}
.tip-box b{font-family:var(--fd);}

/* ---------- contact / form ---------- */
.contact-grid{display:grid;grid-template-columns:.85fr 1.15fr;gap:40px;align-items:start;}
.info-card{background:var(--white);border:1px solid var(--line);border-radius:var(--rad);padding:26px;box-shadow:var(--sh1);margin-bottom:16px;}
.info-card b{font-family:var(--fd);display:block;margin-bottom:5px;color:var(--ink-900);}
.info-card p,.info-card address{font-style:normal;color:var(--mut);font-size:.93rem;line-height:1.7;}
.form-card{background:var(--white);border:1px solid var(--line);border-radius:20px;padding:34px 32px;box-shadow:var(--sh2);}
.form-card h3{font-size:1.28rem;margin-bottom:6px;}
.form-card>p{color:var(--mut);font-size:.93rem;margin-bottom:20px;}
.form-row{display:grid;grid-template-columns:1fr 1fr;gap:13px;margin-bottom:13px;}
.form-field{display:flex;flex-direction:column;gap:6px;margin-bottom:13px;}
.form-row .form-field{margin-bottom:0;}
.form-field label{font-size:.84rem;font-weight:800;font-family:var(--fd);color:var(--ink-700);}
.form-field input,.form-field select,.form-field textarea{font-family:var(--fb);font-size:.96rem;color:var(--txt);background:var(--mist);border:1px solid var(--line);border-radius:12px;padding:13px 15px;width:100%;transition:.18s;}
.form-field input:focus,.form-field select:focus,.form-field textarea:focus{outline:none;border-color:var(--lake-500);background:#fff;box-shadow:0 0 0 3px rgba(42,131,163,.14);}
.form-field textarea{min-height:92px;resize:vertical;}
.form-note{font-size:.82rem;color:var(--mut);margin-top:11px;text-align:center;}

/* ---------- brand chips ---------- */
.chip-cloud{display:flex;flex-wrap:wrap;gap:10px;}
.chip{background:var(--white);border:1px solid var(--line);border-radius:999px;padding:9px 17px;font-size:.89rem;font-weight:700;color:var(--ink-700);box-shadow:var(--sh1);}

/* ---------- photo gallery (second screen) ---------- */
.gal-sec{padding:36px 0 40px;background:var(--white);border-bottom:1px solid var(--line);}
.gal-head{margin-bottom:16px;}
.gal-head .kicker{margin-bottom:0;}
.gal-strip{display:grid;grid-template-columns:repeat(6,1fr);gap:14px;}
.gal-item{position:relative;display:block;border:1px solid var(--line);border-radius:14px;overflow:hidden;background:var(--white);box-shadow:var(--sh1);text-decoration:none;transition:.18s;}
.gal-item img{width:100%;height:150px;object-fit:cover;object-position:center 32%;display:block;}
.gal-item span{display:block;padding:8px 12px;font-family:var(--fd);font-weight:800;font-size:.76rem;color:var(--ink-900);}
.gal-item:hover{transform:translateY(-2px);box-shadow:var(--sh2);border-color:var(--lake-500);}

/* ---------- bottom photo card ---------- */
.photo-sec{padding:0 0 68px;}
.photo-sec .container{display:flex;justify-content:center;}
.photo-card{max-width:460px;margin:0;border:1px solid var(--line);border-radius:18px;overflow:hidden;background:var(--white);box-shadow:var(--sh2);}
.photo-card img{width:100%;height:auto;max-height:520px;object-fit:cover;object-position:center 25%;display:block;}
.photo-card figcaption{padding:11px 18px;font-size:.86rem;color:var(--mut);font-family:var(--fd);font-weight:600;border-top:1px solid var(--line);}

/* ---------- photo slider ---------- */
.slider-sec{padding:36px 0 40px;background:var(--white);border-bottom:1px solid var(--line);}
.ph-slider{position:relative;max-width:880px;margin:0 auto;border-radius:20px;overflow:hidden;border:1px solid var(--line);box-shadow:var(--sh2);background:var(--ink-900);}
.ph-track{display:flex;transition:transform .55s ease;}
.ph-slide{flex:0 0 100%;margin:0;position:relative;}
.ph-slide img{width:100%;height:auto;display:block;}
.ph-slide figcaption{position:absolute;left:0;right:0;bottom:0;padding:26px 20px 12px;color:#F2F7F9;font-family:var(--fd);font-weight:700;font-size:.88rem;background:linear-gradient(180deg,transparent,rgba(16,27,33,.78));}
.ph-btn{position:absolute;top:50%;transform:translateY(-50%);width:42px;height:42px;border-radius:50%;border:none;background:rgba(247,250,251,.88);color:var(--ink-900);font-size:1.4rem;cursor:pointer;display:flex;align-items:center;justify-content:center;box-shadow:var(--sh1);transition:.18s;z-index:3;}
.ph-btn:hover{background:#fff;}
.ph-btn.prev{left:14px;}
.ph-btn.next{right:14px;}
.ph-dots{position:absolute;left:0;right:0;bottom:52px;display:flex;justify-content:center;gap:7px;z-index:3;}
.ph-dots i{width:8px;height:8px;border-radius:50%;background:rgba(247,250,251,.5);cursor:pointer;transition:.18s;}
.ph-dots i.on{background:#fff;width:20px;border-radius:999px;}
.photo-card.photo-wide{max-width:880px;margin:0 auto;}
.photo-card.photo-wide img{max-height:none;object-fit:contain;}
@media(max-width:640px){.ph-btn{width:36px;height:36px;}.ph-dots{bottom:44px;}}

/* ---------- footer ---------- */
.site-footer{background:var(--ink-900);color:#A9BEC9;padding:56px 0 0;}
.footer-grid{display:grid;grid-template-columns:1.25fr 1fr 1fr 1.1fr;gap:34px;padding-bottom:38px;}
.site-footer .logo-text{color:#F2F7F9;}
.site-footer .logo-text span{color:var(--lake-500);}
.footer-brand p{font-size:.9rem;margin:14px 0;color:#8FA8B4;}
.footer-col h4{color:#F2F7F9;font-family:var(--fd);font-size:.96rem;margin-bottom:14px;}
.footer-col ul{list-style:none;}
.footer-col li{margin-bottom:8px;}
.footer-col a{color:#A9BEC9;text-decoration:none;font-size:.9rem;}
.footer-col a:hover{color:#DCE7EC;}
.footer-col address{font-style:normal;font-size:.9rem;line-height:1.75;}
.hours-list{list-style:none;font-size:.9rem;}
.hours-list li{display:flex;justify-content:space-between;gap:14px;border-bottom:1px dashed var(--ink-700);padding:5px 0;}
.footer-bottom{border-top:1px solid var(--ink-700);padding:18px 0;display:flex;flex-wrap:wrap;gap:10px;justify-content:space-between;font-size:.82rem;color:#7A93A0;}
.footer-bottom a{color:#7A93A0;}

/* ---------- plank fabs ---------- */
.fab-plank{position:fixed;right:0;z-index:70;display:flex;align-items:center;gap:8px;text-decoration:none;color:#fff;font-family:var(--fd);font-weight:800;font-size:.85rem;padding:13px 22px 13px 18px;border-radius:999px 0 0 999px;box-shadow:-4px 4px 16px rgba(22,36,44,.25);transition:.18s;}
.fab-plank:hover{padding-right:30px;}
.fab-call{bottom:20px;background:var(--lake-700);}
.fab-call:hover{background:var(--lake-800);}
.fab-book{bottom:74px;background:var(--mint-600);}
.fab-book:hover{filter:brightness(.93);}

/* ---------- responsive ---------- */
@media(max-width:1010px){
  .trust-row{grid-template-columns:repeat(2,1fr);}
  .hero-grid{grid-template-columns:1fr;gap:28px;}
  .hero-art{max-width:540px;}
  .steps4,.steps4.steps-3{grid-template-columns:repeat(2,1fr);}
  .svc-grid{grid-template-columns:repeat(2,1fr);}
  .area-links{grid-template-columns:repeat(2,1fr);}
  .contact-grid{grid-template-columns:1fr;}
  .gal-strip{grid-template-columns:repeat(3,1fr);}
}
@media(max-width:900px){
  .nav-toggle{display:flex;}
  #navmenu{position:absolute;top:74px;left:0;right:0;background:var(--mist);flex-direction:column;align-items:stretch;gap:2px;padding:12px 20px 18px;border-bottom:1px solid var(--line);display:none;box-shadow:var(--sh2);}
  #navmenu.open{display:flex;}
  #navmenu a{padding:12px 12px;font-size:1rem;border-radius:12px;}
  .nav-cta{margin:8px 0 0;}
}
@media(max-width:640px){
  .section{padding:52px 0;}
  .trust-row{grid-template-columns:1fr;}
  .steps4,.steps4.steps-3,.steps4.steps-2{grid-template-columns:1fr;}
  .svc-grid{grid-template-columns:1fr;}
  .area-links{grid-template-columns:1fr;}
  .form-row{grid-template-columns:1fr;}
  .footer-grid{grid-template-columns:1fr;gap:26px;}
  .footer-bottom{flex-direction:column;align-items:flex-start;}
  .promise{padding:32px 26px;}
  .gal-strip{grid-template-columns:repeat(2,1fr);}
  .gal-item img{height:122px;}
  .logo-text{white-space:normal;}
  body{padding-bottom:132px;}
}